Appointment Policy:

• Appointments require a $25 deposit, which is non-refundable.

• Clients have 24 hours prior to the appointment to cancel or reschedule without forfeiting their deposit.

• Failure to cancel or reschedule within the 24-hour window will result in forfeiture of the deposit.

• No-shows will also result in forfeiture of your payment.

  Membership Policy:

  • For spa members, any missed appointments or rescheduling made within the 24-hour window will count as the session compensated for the month.

  Package Policy:

  • For package clients, missed appointments or rescheduling within the 24-hour window will result in the deduction of the session from their package.

  Refund Policy:

  • There are no refunds for services rendered.

  Late arrival Policy:

  • We strive to accommodate all clients on time. However, please understand that arriving late may result in a shortened treatment time to avoid inconveniencing other guests. Appointment will be cancelled after 15 mins of late arrival.

  Health Conditions Disclosure:

  • Please inform your therapist of any health conditions, allergies, or injuries prior to your treatment to ensure your safety and well-being.

  Age Requirement:

  • Clients under the age of 18 must be accompanied by a parent or guardian and may have specific treatment restrictions.

  Payment Policy:

  • Payment is due at the time of service.

  • We accept cash, credit/debit cards, and other forms of electronic payment.

  Gratuity:

  • Gratuities are appreciated and are at the discretion of the client. They can be given directly to your therapist or added to your payment.

  Personal Belongings:

  • We recommend leaving valuable items at home or away. The spa is not responsible for lost or stolen belongings.

  Cell Phone Policy:

  • To maintain a peaceful atmosphere for all guests, we kindly ask that you silence your cell phone or electronic devices during your visit.

  Etiquette:

  • Please respect the tranquility of the spa environment by speaking softly and refraining from disruptive behavior.

These policies are designed to ensure the comfort, safety, and satisfaction of all our guests. If you have any questions or concerns regarding these policies, please don't hesitate to contact us.